HospitalCheck

Pinehill Hospital

Independent hospital

Benslow Lane, Hitchin, SG4 9QZ · Run by Ramsay Health Care UK Operations Limited · 01462422822 · Website

Acute hospital - Independent non-specialist

CQC: Good

CQC rating published 1 March 2019 — this rating applies to this specific location. About this data

View the full CQC report & inspection history →

Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.

Pinehill Hospitalis an independent (private-sector) hospital, regulated by the Care Quality Commission. It is shown on its own, separately from NHS hospitals — the CQC rates independent and NHS providers on the same five inspection questions, but this hospital's private-pay activity and outcomes are not published anywhere, so the two sectors are never ranked together. A minority of independent hospitals, including some run by this provider, also carry out NHS-funded work — where NHS England publishes that separately under the hospital's own NHS provider code, we show it further down this page, clearly marked as NHS-funded activity only. See methodology.

CQC inspection ratings

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

The Care Quality Commission rates hospitals on five questions. This location was last inspected December 2018. Source: CQC. About CQC ratings

CQC ratings by service

CQC rated these services individually — there is no single overall rating for this location.

Diagnostic imagingGood
Safe
Good
Caring
Good
Responsive
Good
Well-led
Good
rated March 2019
Medical care (including older people's care)Not yet rated
rated March 2019
OutpatientsGood
Safe
Good
Caring
Good
Responsive
Good
Well-led
Good
rated March 2019
Services for children & young peopleRequires improvement
Safe
Requires improvement
Effective
Requires improvement
Caring
Good
Responsive
Good
Well-led
Requires improvement
rated March 2017
SurgeryGood
Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good
rated March 2019

Source: CQC. About CQC ratings

NHS-funded activity

Pinehill Hospital also carries out NHS-funded treatment. NHS England separately publishes waiting times and patient outcomes for that NHS-funded work, matched to this hospital via its own NHS provider (ODS) code. NHS-funded activity only— this hospital's private-pay (self-pay/insured) work is not shown here or anywhere on this site.

NHS-funded waiting times

Data: May 2026 · NHS-funded activity onlyPinehill Hospitalalso carries out private-pay work, which is not shown here or anywhere on this site (see methodology).

NHS-funded waiting list
1,842
Incomplete pathways, all specialties
Waiting under 18 weeks
62.2%
NHS standard: 92%
Median wait
13.4 wks
Incomplete pathways
Waiting over 52 weeks
42
NHS-funded patients
NHS-funded waiting list
Incomplete pathways, all specialties
1,2501,5001,7502,000Apr 23Jan 24Jan 25Jan 261,8422,053April 20231,994May 20231,905June 20231,771July 20231,806August 20231,793September 20231,434October 20231,449November 20231,456December 20231,493January 20241,338February 20241,403March 20241,373April 20241,391May 20241,475June 20241,493July 20241,584August 20241,647September 20241,714October 20241,738November 20241,753December 20241,574January 20251,589February 20251,583March 20251,534April 20251,287May 20251,334June 20251,405July 20251,269August 20251,360September 20251,465October 20251,551November 20251,599December 20251,607January 20261,655February 20261,812March 20261,818April 20261,842May 2026
Waiting under 18 weeks
Share of the NHS-funded waiting list
60%80%Apr 23Jan 24Jan 25Jan 26NHS standard 92%62.2%50.1%April 202351.7%May 202350.2%June 202357.0%July 202359.7%August 202360.0%September 202370.5%October 202369.1%November 202365.0%December 202367.6%January 202471.5%February 202473.9%March 202479.5%April 202477.4%May 202474.0%June 202476.8%July 202474.4%August 202473.3%September 202471.2%October 202467.7%November 202462.1%December 202470.6%January 202568.4%February 202567.7%March 202572.9%April 202577.4%May 202575.7%June 202575.2%July 202582.1%August 202577.9%September 202578.1%October 202578.3%November 202574.0%December 202572.9%January 202668.6%February 202663.2%March 202662.3%April 202662.2%May 2026

NHS-funded waiting times by specialty

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Trauma and Orthopaedic1,00561.1%14.1 wks40.8 wks2200
General Surgery36267.7%11.6 wks39.5 wks700
Other - Medicals14961.1%13.9 wks43.1 wks500
Ophthalmology12679.4%8.9 wks33.5 wks200
Other - Others11530.4%26.2 wks45.9 wks300
Urology4245.2%19.0 wks50.6 wks300
Gastroenterology4297.6%2.8 wks13.6 wks000
Ear Nose and Throat1100.0%0.5 wks0.9 wks000

Source: NHS England Referral to Treatment statistics, filtered to this hospital's own NHS provider code. About this data

NHS-funded activity only — the outcomes below cover only this hospital's NHS-funded hip & knee replacements, not its private-pay caseload.

Hip & knee replacement — patient outcomes (PROMs)

Financial year 2024-25(finalised) · patients having a primary hip or knee replacement voluntarily score their health before and after surgery. The average gain shown is adjusted for differences between patients (case-mix) — it is not a raw before/after difference and not a ranking, so read it alongside the patient numbers.

Hip replacement
Average health gain (adjusted)
24.8
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 24.8
Patients
66
Modelled records — completed the questionnaire before & after
% who improved
100.0%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.54
General health, secondary measure, 0-1 scale
Knee replacement
Average health gain (adjusted)
13.1
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 13.5
Patients
44
Modelled records — completed the questionnaire before & after
% who improved
93.2%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.31
General health, secondary measure, 0-1 scale

Source: NHS England PROMs (hip & knee replacement). About this data

Source: NHS England Referral to Treatment statistics and PROMs. About this data

About this data

The rating on this page comes from the Care Quality Commission's directory and Syndication API — the same source used for NHS hospital pages on this site. We do not hold this hospital's private-pay volumes, fees, waiting times, PROMs or safety data (that data is licensed separately by the Private Healthcare Information Network and is not available under an open licence). NHS England separately publishes this hospital's own NHS-funded RTT waiting-time and PROMs activity, matched via its NHS provider code — shown above, clearly marked as NHS-funded activity only. Read the full methodology.