HospitalCheck

The Shirley Oaks Hospital

Independent hospital

Poppy Lane, Croydon, CR9 8AB · Run by Circle Health Group Limited · 02086555500 · Website

Acute hospital - Independent non-specialist

CQC: Good

CQC rating published 15 January 2020 — this rating applies to this specific location. About this data

View the full CQC report & inspection history →

Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.

The Shirley Oaks Hospitalis an independent (private-sector) hospital, regulated by the Care Quality Commission. It is shown on its own, separately from NHS hospitals — the CQC rates independent and NHS providers on the same five inspection questions, but this hospital's private-pay activity and outcomes are not published anywhere, so the two sectors are never ranked together. A minority of independent hospitals, including some run by this provider, also carry out NHS-funded work — where NHS England publishes that separately under the hospital's own NHS provider code, we show it further down this page, clearly marked as NHS-funded activity only. See methodology.

CQC inspection ratings

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

The Care Quality Commission rates hospitals on five questions. This location was last inspected November 2019. Source: CQC. About CQC ratings

CQC ratings by service

CQC rated these services individually — there is no single overall rating for this location.

Diagnostic imagingGood
Safe
Good
Caring
Good
Responsive
Good
Well-led
Good
rated January 2020
OutpatientsGood
Safe
Good
Caring
Good
Responsive
Good
Well-led
Good
rated January 2020
SurgeryGood
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good
rated January 2020

Source: CQC. About CQC ratings

NHS-funded activity

The Shirley Oaks Hospital also carries out NHS-funded treatment. NHS England separately publishes waiting times and patient outcomes for that NHS-funded work, matched to this hospital via its own NHS provider (ODS) code. NHS-funded activity only— this hospital's private-pay (self-pay/insured) work is not shown here or anywhere on this site.

NHS-funded waiting times

Data: May 2026 · NHS-funded activity onlyThe Shirley Oaks Hospitalalso carries out private-pay work, which is not shown here or anywhere on this site (see methodology).

NHS-funded waiting list
1,032
Incomplete pathways, all specialties
Waiting under 18 weeks
72.7%
NHS standard: 92%
Median wait
9.3 wks
Incomplete pathways
Waiting over 52 weeks
6
NHS-funded patients
NHS-funded waiting list
Incomplete pathways, all specialties
8001,0001,200Apr 23Jan 24Jan 25Jan 261,0321,128April 20231,029May 2023923June 2023972July 20231,097August 20231,085September 20231,072October 20231,058November 20231,126December 20231,181January 20241,216February 20241,271March 20241,287April 20241,270May 20241,192June 20241,054July 20241,116August 20241,071September 20241,037October 20241,044November 20241,114December 2024995January 20251,015February 2025995March 2025911April 2025774May 2025760June 2025773July 2025828August 2025870September 2025872October 2025908November 2025919December 2025883January 2026900February 2026968March 20261,018April 20261,032May 2026
Waiting under 18 weeks
Share of the NHS-funded waiting list
70%80%90%Apr 23Jan 24Jan 25Jan 26NHS standard 92%72.7%72.6%April 202381.4%May 202387.5%June 202384.2%July 202379.0%August 202379.5%September 202382.2%October 202386.7%November 202380.4%December 202379.8%January 202476.0%February 202473.8%March 202469.4%April 202466.9%May 202464.4%June 202470.5%July 202468.5%August 202467.6%September 202469.2%October 202468.9%November 202468.6%December 202468.7%January 202568.6%February 202569.1%March 202573.4%April 202586.0%May 202586.1%June 202586.7%July 202585.0%August 202582.4%September 202581.3%October 202579.5%November 202578.7%December 202577.0%January 202675.3%February 202674.0%March 202673.0%April 202672.7%May 2026

NHS-funded waiting times by specialty

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Trauma and Orthopaedic46774.7%9.1 wks35.8 wks400
Gastroenterology18878.2%7.7 wks36.0 wks000
Other - Others14168.1%10.6 wks37.9 wks000
Urology11271.4%9.3 wks36.5 wks000
General Surgery6471.9%8.8 wks41.4 wks000
Ophthalmology4763.8%10.8 wks38.6 wks000
Gynaecology1118.2%38.5 wks53.6 wks200
Rheumatology10.0%28.5 wks28.9 wks000
Neurology10.0%23.5 wks23.9 wks000

Source: NHS England Referral to Treatment statistics, filtered to this hospital's own NHS provider code. About this data

NHS-funded activity only — the outcomes below cover only this hospital's NHS-funded hip & knee replacements, not its private-pay caseload.

Hip & knee replacement — patient outcomes (PROMs)

Financial year 2024-25(finalised) · patients having a primary hip or knee replacement voluntarily score their health before and after surgery. The average gain shown is adjusted for differences between patients (case-mix) — it is not a raw before/after difference and not a ranking, so read it alongside the patient numbers.

Hip replacement
Patients
21
Modelled records — completed the questionnaire before & after
% who improved
100.0%
Oxford Score higher after surgery than before
Knee replacement
Patients
26
Modelled records — completed the questionnaire before & after
% who improved
92.3%
Oxford Score higher after surgery than before

Source: NHS England PROMs (hip & knee replacement). About this data

Source: NHS England Referral to Treatment statistics and PROMs. About this data

About this data

The rating on this page comes from the Care Quality Commission's directory and Syndication API — the same source used for NHS hospital pages on this site. We do not hold this hospital's private-pay volumes, fees, waiting times, PROMs or safety data (that data is licensed separately by the Private Healthcare Information Network and is not available under an open licence). NHS England separately publishes this hospital's own NHS-funded RTT waiting-time and PROMs activity, matched via its NHS provider code — shown above, clearly marked as NHS-funded activity only. Read the full methodology.